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MyWebsite (ordered before 09/06/2017) Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 22, 2026

No incidents reported today.

Jan 21, 2026
Greater hold time in our Hotline
Resolved - The issue has been resolved.
Jan 21, 00:24 EST
Identified - Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
Jan 20, 23:57 EST
Jan 20, 2026
Greater hold time in our Hotline
Resolved - The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.
Jan 20, 01:17 EST
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 20, 00:39 EST
Jan 19, 2026
Greater hold time in our Hotline
Resolved - This incident has been resolved.
Jan 19, 06:36 EST
Update - Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
Jan 19, 05:40 EST
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 19, 04:42 EST
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Greater hold time in our Hotline
Resolved - This incident has been resolved.
Jan 16, 10:57 EST
Identified - An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 16, 10:01 EST
Greater hold time in our Hotline
Resolved - The issue has been resolved.
Jan 16, 04:46 EST
Identified - An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Jan 16, 02:34 EST
Jan 15, 2026

No incidents reported.

Jan 14, 2026
Disruption in Cloud Servers
Resolved - This incident has been resolved.
Jan 14, 15:27 EST
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.
Jan 14, 14:58 EST
Update - Our technicians are currently working on resolving this issue.
Jan 14, 13:57 EST
Identified - Due to a technical disruption, some customers may face issues with their Cloud Server.
Jan 14, 12:21 EST
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
SAP system maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 02:00 EST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Jan 9, 07:22 EST
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

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