ionos.com Status

All Systems Operational

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

Disruption in MyWebsite with eCommerce integration

Resolved - The systems are stable and all services are functioning normally again. Our apologies for the inconvenience caused.
Feb 7, 11:57 EST

Monitoring - The solution has been successfully deployed. To take effect, a republish of the website is required.
Feb 6, 11:10 EST

Update - Our technicians are currently working on resolving this issue.
Feb 6, 10:27 EST

Identified - Some customers are experiencing issues while using their MyWebsite product with eCommerce integration.
The issue may affect the store management panel and the store pages in live sites.
Feb 6, 08:26 EST

Feb 6, 2025

Incident Report for MyWebsite Now

Resolved - The issue has been resolved.
Feb 6, 12:32 EST

Monitoring - The solution has been successfully deployed. To take effect, a republish of the website is required.
Feb 6, 11:09 EST

Identified - Some customers may be experiencing issues accessing their websites.
Feb 6, 10:45 EST

Disruption in logging into the Control Panel

Resolved - The issue has been resolved.
Feb 6, 08:36 EST

Update - Our technicians are currently working on resolving this issue.
Feb 6, 08:11 EST

Identified - Currently, some customers are not able to log in to the Control Panel
Feb 6, 07:38 EST

Degraded performance with our Support Tools

Resolved - The systems are stable and all services are functioning normally again.
Feb 6, 08:32 EST

Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.
Feb 6, 08:09 EST

Identified - Due to a technical issue with our Support Tools, our Customer Service Team are not able to answer all questions related to your account.
Feb 6, 07:46 EST

Feb 5, 2025

No incidents reported.

Feb 4, 2025

Website Builder Maintenance

Completed - The scheduled maintenance has been completed.
Feb 4, 14:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 05:00 EST

Scheduled - Please be aware that we will be performing maintenance on our Website Builder systems.

During short periods of time you might not have access to your Website Builder editor. We advise you to try again the next day or after two hours in urgent cases.
Dec 26, 03:36 EST

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.