ionos.com Status

All Systems Operational

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 8, 2024

No incidents reported today.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Email address creation may not be possible

Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Sep 5, 05:39 EDT

Update - We are still working on resolving the technical issue. Thank you for your patience and understanding.
Sep 5, 02:18 EDT

Identified - Some customers may be experiencing issues creating email address
Sep 4, 16:14 EDT

Sep 4, 2024

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

Long waiting times for our Hotline

Resolved - The disruption affecting the Support Hotline has been resolved. It is now functioning normally again. Our apologies for the inconvenience caused.
Aug 29, 09:27 EDT

Update - We are still working on resolving the technical issue. Thank you for your patience.

Our apologies for the inconvenience caused.
Aug 29, 08:35 EDT

Identified - An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please contact our support team via e-mail at support@ionos.com
Aug 29, 05:50 EDT

Aug 28, 2024

Limited functionality of Support Tools

Resolved - The systems are stable and all services are functioning normally again.
Aug 28, 12:48 EDT

Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Aug 28, 11:11 EDT

Control Panel is inaccessible

Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Aug 28, 12:48 EDT

Monitoring - We have eliminated the disruption for almost everyone affected. We are monitoring the situation to ensure that the issue does not reoccur.
Aug 28, 12:16 EDT

Identified - Currently, some customers may not be able to log in to the Control Panel.
Aug 28, 11:11 EDT

Limited functionality of Support Tools

Resolved - The issue has been resolved.
Aug 28, 10:14 EDT

Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Aug 28, 08:56 EDT

Control Panel is inaccessible

Resolved - The issue has been resolved.
Aug 28, 10:03 EDT

Identified - Currently, some customers may not be able to log in to the Control Panel
Aug 28, 09:13 EDT

Limited functionality of Support Tools

Resolved - The issue has been resolved.
Aug 28, 08:37 EDT

Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Aug 28, 08:17 EDT

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

Aug 25, 2024

No incidents reported.