ionos.com Status

All Systems Operational

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Operational

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Operational

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 17, 2024

No incidents reported today.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

SAP system maintenance

Completed - The scheduled maintenance has been completed.
Sep 15, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 03:00 EDT

Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Sep 13, 11:58 EDT

Sep 14, 2024

No incidents reported.

Sep 13, 2024

Incident Report for VPS

Resolved - The issue has been resolved.
Sep 13, 15:11 EDT

Update - We have eliminated the disruption for some of those affected.
Sep 13, 15:02 EDT

Update - Our technicians are currently working on resolving this issue.
Sep 13, 14:38 EDT

Update - We have found the cause for the disruption and are working on resolving it.
Sep 13, 13:27 EDT

Update - We are currently working on resolving the technical disruption. We will have an update for you shortly.
Sep 13, 13:08 EDT

Identified - Due to a technical disruption, some customers may face issues with their VPS
Sep 13, 12:41 EDT

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Email address creation may not be possible

Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Sep 5, 05:39 EDT

Update - We are still working on resolving the technical issue. Thank you for your patience and understanding.
Sep 5, 02:18 EDT

Identified - Some customers may be experiencing issues creating email address
Sep 4, 16:14 EDT

Sep 4, 2024

Sep 3, 2024

No incidents reported.