ionos.com Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Managed Nextcloud Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Wordpress Pro Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

eCommerce Operational

Online Store Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Billing System Maintenance Nov 29, 08:00 - Dec 7, 18:00 EST

Due to maintenance on our billing system, we are experiencing delays with billing processing. This includes both payments and refunds, which can be delayed up until December 10, 2021
Posted on Nov 26, 17:24 EST

Past Incidents

Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

Disruption in logging into the Control Panel

Resolved - The issue has been resolved.
Nov 23, 06:18 EST

Update - We are still working on resolving the technical issue. Thank you for your patience.
Nov 23, 05:39 EST

Identified - Currently, some customers may not be able to log into the Control Panel
Nov 23, 05:17 EST

Nov 22, 2021

No incidents reported.

Nov 21, 2021

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Nov 21, 21:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 16:30 EST

Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

Furthermore, our Customer Service might also not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Nov 19, 05:34 EST

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.