ionos.com Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Managed Nextcloud Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

eCommerce Operational

Online Store Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 19, 2021

SAP system maintenance

Completed - The scheduled maintenance has been completed.
Sep 19, 03:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 EDT

Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Sep 17, 04:57 EDT

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

Cloud Backup Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 07:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:00 EDT

Scheduled - We will be performing maintenance on our Cloud Backup product. During this period, you will not be able to login to the management console. Scheduled Backups will not experience any interruptions.
Sep 10, 06:34 EDT

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

Incident Report

Resolved - The systems are stable and all services are functioning normally again.
Sep 10, 17:21 EDT

Identified - Some customers may face issues while using their Cloud Server
Sep 10, 16:47 EDT

Sep 9, 2021

Incident Report for MyWebsite (ordered before 09/06/2017)

Resolved - This incident has been resolved.
Sep 9, 03:37 EDT

Update - We are continuing to work on a fix for this issue.
Sep 8, 05:21 EDT

Update - We are still working on resolving the technical issue. Thank you for your patience.
Sep 6, 11:03 EDT

Update - An update is scheduled on Monday, September 6.
Sep 2, 05:50 EDT

Identified - Multiple features are currently not displayed or don´t function properly in Google Chrome and Microsoft Edge. Mozilla Firefox and Opera are not affected and work properly.
Sep 2, 05:31 EDT

Sep 8, 2021

Sep 7, 2021

No incidents reported.

Sep 6, 2021

Sep 5, 2021

No incidents reported.