In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 08:00 EDT
Scheduled - Due to maintenance on our billing system, we are experiencing delays with billing processing. This includes both payments and refunds, which can be delayed up until July 8, 2022
Resolved -
The systems are stable and all services are functioning normally again. Thank you for your patience and understanding.
Jun 19, 02:26 EDT
Update -
We have eliminated the disruption for almost everyone affected. There may still be some delay setting up recently purchased products.
Jun 18, 23:04 EDT
Identified -
Please be aware that we are performing an emergency maintenance on our database systems.
The following services and functions may be unavailable: - Ordering of products may not be possible or delayed -Control Panel may be temporarily restricted
We apologize for any inconvenience this may cause.
Jun 18, 16:38 EDT
Resolved -
We apologize for the inconvenience caused and thank you for your patience.
Jun 18, 16:29 EDT
Identified -
Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Jun 18, 16:14 EDT
Resolved -
The systems are stable and all services are functioning normally again.
Jun 17, 10:21 EDT
Update -
We are still working on resolving the technical issue.
Jun 17, 09:58 EDT
Identified -
During this time, configurations in some areas of your control panel may be limited. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.
Jun 17, 09:36 EDT