ionos.com Status

All Systems Operational

Control Panel Operational

Email & Office Operational

Webmail Operational

Office 365 Operational

HiDrive Operational

Online Accounting Operational

Microsoft Exchange Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

eCommerce Operational

Online Store Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Dec 4, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 03:26 EST

Update - We will be undergoing scheduled maintenance during this time.
Dec 4, 03:26 EST

Scheduled - In order to assure that you can always safely use our 1&1 Ionos services, we regularly perform system maintenance work.

During this time, Some customers may be experiencing issues accessing their websites.

We apologize for any inconvenience this maintenance may cause you.
Dec 4, 03:25 EST

Dec 3, 2019

Maintenance on Database Systems

Completed - The scheduled maintenance has been completed.
Dec 3, 05:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 04:30 EST

Scheduled - In order to assure that you can always safely use our 1&1 IONOS services, we regularly perform system maintenance work.

During this time, placing orders through your control panel may not be possible. In Addition, confirmation for recent orders may be delayed.

We apologize for any inconvenience this maintenance may cause you.
Dec 2, 15:11 EST

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

SAP system maintenance

Completed - The scheduled maintenance has been completed.
Nov 24, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 00:00 EST

Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Nov 22, 09:53 EST

Nov 23, 2019

No incidents reported.

Nov 22, 2019

Sending e-mails is currently not possible

Resolved - The issue has been resolved. We apologize for the inconvenience caused and thank you for your patience.
Nov 22, 15:50 EST

Update - We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Nov 21, 10:08 EST

Update - Our technicians are currently working on resolving this issue.
Nov 20, 16:37 EST

Update - We will post an update as soon as new information becomes available.
Nov 20, 15:20 EST

Identified - Some customers may be experiencing issues sending E-mails.
Nov 20, 12:13 EST