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1&1 IONOS Status Page

All Systems Operational
Control Panel Operational
Email & Office Operational
Webmail Operational
Office 365 Operational
HiDrive Operational
Online Accounting Operational
Microsoft Exchange Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
eCommerce Operational
Online Store Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2019

No incidents reported today.

Jun 19, 2019
Support Hotline cannot be reached
Resolved - The issue has been resolved.
Jun 19, 02:53 EDT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@1and1.com
Jun 19, 02:31 EDT
Jun 18, 2019
Some websites are inaccessible
Resolved - The systems are stable and all services are functioning normally again. Thank you for your patience and understanding.
Jun 18, 10:13 EDT
Identified - Some customers are experiencing issues accessing their websites.
Jun 18, 09:19 EDT
Jun 17, 2019

No incidents reported.

Jun 16, 2019
SAP system maintenance
Completed - The scheduled maintenance has been completed.
Jun 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 09:01 EDT
Scheduled - In order to assure that you can always safely use our 1&1 IONOS services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your 1&1 IONOS Control Panel. Furthermore, our 1&1 IONOS Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Jun 13, 17:00 EDT
Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

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1&1 IONOS Inc. • 2019
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