All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Office Operational
Office 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Online Accounting Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
eCommerce Operational
Online Store Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Billing System Maintenance Jan 29, 10:00 - Feb 4, 11:00 EST
Due to maintenance on our billing system, we are experiencing delays with billing processing. This includes both payments and refunds, which can be delayed up until February 11.
Posted on Jan 20, 15:56 EST
Past Incidents
Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020
Completed - The scheduled maintenance has been completed.
Jan 19, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 16:30 EST
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

Furthermore, our Customer Service might also not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Jan 17, 09:53 EST
Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020
Resolved - The issue has been resolved.
Jan 14, 12:09 EST
Identified - We have received reports that some of our customers may be experiencing issues when attempting to log into Webmail
Jan 14, 11:10 EST
Resolved - The issue has been resolved.
Jan 14, 12:09 EST
Identified - Currently, some customers may not be able to log into the Control Panel
Jan 14, 11:14 EST
Jan 13, 2020
Resolved - The issue has been resolved.
Jan 13, 16:27 EST
Identified - Due to a technical disruption, recent purchases of products may be delayed during setup.
Jan 13, 15:26 EST
Completed - The scheduled maintenance has been completed.
Jan 13, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:01 EST
Scheduled - In order to assure that you can always safely use our 1&1 Ionos services, we regularly perform system maintenance work.

During this maintenance, changing the customer data in your control panel may be delayed.

We apologize for any inconvenience this maintenance may cause you.
Jan 10, 13:29 EST
Resolved - The issue has been resolved.
Jan 13, 02:14 EST
Update - Our technicians are currently working on resolving this issue.
Jan 10, 16:43 EST
Update - We are still working on resolving the technical issue. Thank you for your patience.
Jan 10, 12:10 EST
Identified - Some customers may face issues while using their MyWebsite. During this period, it will not be possible to use the MyWebsite product editor.
Jan 10, 07:38 EST
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.