All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
eCommerce Operational
Online Store Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022
Completed - The scheduled maintenance has been completed.
Aug 12, 09:17 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 11, 02:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 11:24 EDT
Scheduled - Dear Customers,

If you have problems sending or receiving emails through an external email program (i.e. Outlook, Thunderbird, etc.), it could be because you are accessing your email account without encryption or through the outdated encryption protocols TLS 1.0 or TLS 1.1. For security reasons, we now only support the latest TLS 1.2 and TLS 1.3 encryption protocols. For the transmission of emails between your email programs and our email servers to continue to work, they must support TLS 1.2 or higher and encryption (SSL/TLS) must be enabled.

Help Center: https://www.ionos.com/help/index.php?id=5145

Aug 9, 11:23 EDT
Aug 11, 2022
Aug 10, 2022

No incidents reported.

Aug 9, 2022
Resolved - The issue has been resolved.
Aug 9, 05:38 EDT
Update - We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Aug 9, 05:31 EDT
Update - We are still working on resolving the technical issue.
Aug 9, 04:49 EDT
Identified - During this time, configurations in some areas of your control panel may be limited.
Aug 9, 04:11 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 00:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 00:00 EDT
Scheduled - Dear Customer,

Please be aware that we will be performing maintenance on our database systems. This maintenance will not affect the availability of your website, servers, or E-Mails.

The following services and functions will be unavailable:

Logging in to your Control Panel
All systems will be available to you as usual when the maintenance is completed,

We apologize for any inconvenience this may cause.

Aug 5, 07:40 EDT
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022
Resolved - The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.
Jul 30, 11:17 EDT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com

Jul 30, 10:29 EDT