Microsoft 365 Service Disruption – Third-Party Outage
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 2026 - 11:11 EST
Investigating - We are currently aware of an ongoing third-party outage affecting Microsoft 365 services. As a result, some users may experience difficulties connecting to or using certain Microsoft 365 applications.


Microsoft has reported that the situation is gradually improving across several workloads and is actively monitoring the recovery. Because this is an external provider issue, our support teams cannot directly expedite the resolution, and no further action is needed on your end at this time.


You can follow live updates directly on the official Microsoft Service Health status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect


We will continue to monitor the situation and update this page once full service is restored. Thank you for your patience.
Nov 13, 2026 - 08:55 EST
IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
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Email Operational
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Microsoft Exchange Operational
Sending Emails Operational
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MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
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Customer Service Operational
Customer Hotline Operational
Support Tool Operational
AI Tools Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 13, 2026

Unresolved incident: Microsoft 365 Service Disruption – Third-Party Outage.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

Disruption in logging into the Control Panel
Resolved - The issue has been resolved.
Nov 11, 06:50 EST
Identified - Currently, some customers are not able to log in to the Control Panel
Nov 11, 05:53 EST
Limited functionality of Support Tools
Resolved - The issue has been resolved.
Nov 11, 06:41 EST
Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Nov 11, 05:57 EST
Disruption in logging into the Webmail
Resolved - The issue has been resolved.
Nov 11, 05:29 EST
Identified - We have received reports that some customers are experiencing issues when trying to log in to Webmail.
Nov 11, 04:47 EST
Disruption in logging into the Control Panel
Resolved - The issue has been resolved.
Nov 11, 05:20 EST
Identified - Currently, some customers are not able to log in to the Control Panel
Nov 11, 04:36 EST

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

WordPress security update 7.1.4: your websites are protected
Resolved - This advisory is now concluded, but if you maintain a self-managed site, please ensure you update to version 7.1.4 as soon as possible using our step-by-step guidance.
Nov 4, 07:49 EST
Monitoring - The WordPress project has released WordPress 7.1.4 to fix several vulnerabilities in WordPress core. All websites hosted with IONOS have been protected against known exploit attempts by our security systems (WAF and Webshield) from minute one.

Managed WordPress Hosting: We are automatically applying the update to your site to ensure complete security. No action is needed.

Self-Managed WordPress (Webhosting, VPS, Cloud, Dedicated Server): Please ensure you update your site to version 7.1.4 as soon as possible. Step-by-step guidance is available in our https://www.ionos.com/help/index.php?id=29698

Service Impact: Website availability is completely unaffected by this update process
Oct 28, 18:33 EDT

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Disruption in several Control Panel areas
Resolved - The issue has been resolved.
Nov 2, 07:12 EST
Identified - During this time, configurations in some areas of your control panel may be limited.
Nov 2, 05:19 EST

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Disruption in some Control Panel sections
Resolved - The issue has been resolved.
Oct 31, 12:09 EDT
Identified - During this time, configurations in some areas of your control panel may be limited.
Oct 31, 10:54 EDT

Oct 30, 2026

No incidents reported.

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