All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Online Accounting Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
eCommerce Operational
Online Store Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 19, 2020
Resolved - The systems are stable and all services are functioning normally again.
Oct 19, 13:11 EDT
Identified - Some customers are experiencing issues accessing their websites. Our technicians are currently working on resolving this issue.
Oct 19, 12:02 EDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - The issue has been resolved. We apologize for the inconvenience caused and thank you for your patience.
Oct 16, 23:29 EDT
Update - Some customers may be experiencing issues accessing IONOS services and websites where the internet provider is using Telia as a transit.
Oct 16, 20:22 EDT
Identified - We are experiencing technical issues with our website ionos.com
Oct 16, 19:06 EDT
Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - This incident has been resolved.
Oct 14, 08:17 EDT
Identified - Due to a technical disruption some Customers may experience delays in domain configuration.
Oct 14, 06:34 EDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020
Resolved - The issue has been resolved.
Oct 12, 01:23 EDT
Identified - Some customers are experiencing issues accessing their websites. Our technicians are currently working on resolving this issue.
Oct 9, 16:20 EDT
Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020
Oct 8, 2020
Resolved - The issue has been resolved.
Oct 8, 22:37 EDT
Update - We are still working on resolving the technical issue.
Oct 8, 21:56 EDT
Identified - Some customers are experiencing issues accessing their websites. Our technicians are currently working on resolving this issue.
Oct 8, 21:08 EDT
Resolved - This incident has been resolved.
Oct 8, 08:08 EDT
Identified - Some customers may be experiencing issues accessing their websites.
Oct 8, 07:34 EDT
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 05:00 EDT
Scheduled - We will be performing maintenance on our Backup Cloud product. During this period, you will not be able to login to the management console.

Scheduled Backups will not experience any interruptions.


We apologize for any inconvenience this maintenance may cause you.
Oct 5, 07:42 EDT
Oct 7, 2020
Completed - The scheduled maintenance has been completed.
Oct 7, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:00 EDT
Scheduled - We will be performing maintenance on our Backup Cloud product. During this period, you will not be able to login to the management console.

Scheduled Backups will not experience any interruptions.


We apologize for any inconvenience this maintenance may cause you.
Oct 5, 06:42 EDT
Completed - The scheduled maintenance has been completed.
Oct 7, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:01 EDT
Scheduled - We will be performing maintenance on our Backup Cloud product. During this period, you will not be able to login to the management console.

Scheduled Backups will not experience any interruptions.


We apologize for any inconvenience this maintenance may cause you.
Oct 5, 06:39 EDT
Oct 6, 2020

No incidents reported.

Oct 5, 2020
Resolved - The issue has been resolved.
Oct 5, 13:12 EDT
Identified - Some customers may be experiencing issues accessing their websites.
Oct 5, 12:50 EDT
Completed - The scheduled maintenance has been completed.
Oct 5, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 02:30 EDT
Scheduled - We will be performing maintenance on our Backup Cloud product. During this period, you will not be able to login to the management console.
Scheduled Backups will not experience any interruptions.

We apologize for any inconvenience this maintenance may cause you.
Oct 2, 05:50 EDT
Resolved - The issue has been resolved.
Oct 5, 05:32 EDT
Identified - Due to a technical issue with our Support Tools, our Customer Service Team are not able to answer all questions related to your account.
Oct 5, 05:26 EDT