ionos.com Status

Disruption in VPS

Update - Our team is continuing to work on this issue. Thank you for your patience.
May 05, 2026 - 03:29 EDT

Update - We are still working on resolving the technical issue. Thank you for your patience.
May 04, 2026 - 13:37 EDT

Identified - Due to a technical disruption, some customers may face issues with their VPS.
May 04, 2026 - 09:14 EDT

IONOS Operational

IONOS Login Operational

IONOS Control Panel Operational

IONOS Order Page Operational

IONOS Help Center Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Sending Emails Operational

Receiving Emails Operational

IONOS email migration Operational

Mail client Operational

Office Operational

Microsoft 365 Operational

Google Workspace Operational

OX App Suite Operational

Online Storage & Backup Operational

Email Archiving Operational

HiDrive Operational

MyDefender Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder Operational

MyWebsite (ordered after 09/06/2017) Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Website Builder Operational

Hosting Operational

Web Hosting Operational

Web Hosting Windows Operational

Wordpress Hosting Operational

Wordpress Pro Operational

Deploy Now Operational

Server & Cloud Degraded Performance

Managed Dedicated Server Operational

Dedicated Server Operational

Cloud Server Operational

Virtual Server Operational

VPS Degraded Performance

Cloud Backup Operational

Cloud Panel Operational

eCommerce Operational

Online Store Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Cancellation Service Operational

Billing Service Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

AI Tools Operational

AI Receptionist Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 5, 2026

Limited functionality of Support Tools

Resolved - The issue has been resolved.
May 5, 06:14 EDT

Identified - Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.
May 5, 05:59 EDT

May 4, 2026

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

Disruption in some Control Panel sections

Resolved - The issue has been resolved.
Apr 29, 13:16 EDT

Identified - During this time, configurations in some areas of your control panel may be limited.
Apr 29, 12:49 EDT

Apr 28, 2026

VPS Network Connectivity Issue

Resolved - The issue has been resolved.
Apr 28, 17:49 EDT

Identified - We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
Apr 28, 16:26 EDT

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

Disruption in Cloud Servers

Resolved - The issue has been resolved.
Apr 23, 20:51 EDT

Update - We have eliminated the disruption for some of those affected.
Apr 23, 20:48 EDT

Identified - Due to a technical disruption, some customers may face issues with their Cloud Server.
Apr 23, 20:20 EDT

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.