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All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Website Builder Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
eCommerce Operational
Online Store Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2023

No incidents reported today.

Dec 7, 2023
Disruption in logging into the Control Panel
Resolved - This incident has been resolved.
Dec 7, 08:53 EST
Identified - Some customers may be getting sporadic errors upon logging in to the Control Panel.
Dec 7, 06:39 EST
Limited functionality of Support Tools
Resolved - This incident has been resolved.
Dec 7, 08:53 EST
Identified - Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.
Dec 7, 07:02 EST
Disruption in logging into the Control Panel
Resolved - The issue has been resolved.
Dec 7, 05:59 EST
Identified - Currently, some customers may not be able to log in to the Control Panel
Dec 7, 05:43 EST
Limited functionality of Support Tools
Resolved - The issue has been resolved.
Dec 7, 05:55 EST
Identified - Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.
Dec 7, 05:33 EST
Dec 6, 2023

No incidents reported.

Dec 5, 2023
Limited functionality of Support Tools
Resolved - The issue has been resolved.
Dec 5, 16:50 EST
Update - We are still working on resolving the technical issue.
Dec 5, 14:05 EST
Update - We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Dec 5, 13:41 EST
Update - We have found the cause for the disruption and are working on resolving it.
Dec 5, 11:50 EST
Identified - Due to a technical issue with our Support Tools, queries may be processed late and some of the actions you request from our agents may not be performed at that time.
Additionally, our Customer Service may not be able to answer all questions related to your account.
Dec 5, 11:36 EST
Incident Report for Mywebsite Now
Resolved - The issue has been resolved.
Dec 5, 03:11 EST
Update - We have successfully minimized the disruption and are working to completely resolve it as soon as possible.
Dec 5, 03:06 EST
Update - We are still working on resolving the technical issue.
Dec 5, 02:48 EST
Identified - Some customers may be experiencing issues accessing their websites.

At this time, it may not be possible to use the website editor.
Dec 5, 02:29 EST
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023
SAP system maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:00 EST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Nov 24, 10:02 EST
Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

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