In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 2023 - 00:00 EDT
Scheduled - From May 31, 2023 to July 31, 2023, we will update the operating system on our shared hosting Linux servers. This will allow you to benefit from better resource utilization, higher system security and the use of current security protocols. If you are using an HTML/Javascript/CSS website or a PHP website created with a CMS such as Wordpress, Joomla, Drupal, Prestashop or self-developed, your website will continue to function without changes. If you use scripts using the Python language in its 2.7 version, you will have to adapt these scripts to Python version 3. Indeed, this version of Python will no longer be available after the update.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 2023 - 10:00 EDT
Scheduled - Please note: We are aware of an issue some of our customers are currently experiencing with sending emails. This may be because no SPF record has been created. To resolve this, please follow the instructions provided at https://www.ionos.com/spf. If you have any questions please don't hesitate to contact us.
Control Panel Operational
Email Under Maintenance
Webmail Under Maintenance
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Under Maintenance
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Under Maintenance
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Wordpress Pro Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
eCommerce Operational
Online Store Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 3, 2023

No incidents reported today.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
Resolved - The issue has been resolved.
Jun 1, 10:52 EDT
Update - Our team is continuing to work on this issue. Our apologies for the inconvenience caused.
Jun 1, 09:45 EDT
Update - We are still working on resolving the technical issue.
Jun 1, 08:01 EDT
Identified - Access to Websites & Shops in the Control Panel may be temporarily restricted.
Jun 1, 07:18 EDT
May 31, 2023

Unresolved incident: Update the operating system of the shared hosting Linux platform.

May 30, 2023

No incidents reported.

May 29, 2023
Resolved - The issue has been resolved.
May 29, 10:34 EDT
Identified - Due to a technical disruption, some customers may face issues with their Cloud Server.
May 29, 10:24 EDT
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.