ionos.com Status

All Systems Operational

Control Panel Operational

Email Operational

Webmail Operational

Microsoft Exchange Operational

Email Archiving Operational

Office Operational

Microsoft 365 Operational

HiDrive Operational

G Suite Operational

OX App Suite Operational

Online Accounting Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

MyWebsite NOW Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

SiteAnalytics Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

eCommerce Operational

Online Store Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 4, 2020

No incidents reported today.

Jun 3, 2020

Billing System Maintenance

Completed - The scheduled maintenance has been completed.
Jun 3, 18:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:00 EDT

Scheduled - Due to maintenance on our billing system, we are experiencing delays with billing processing. This includes both payments and refunds, which can be delayed up until June 8, 2020
May 20, 17:06 EDT

Disruption in several Control Panel areas

Resolved - The issue has been resolved.
Jun 3, 02:56 EDT

Identified - During this time, configurations in some areas of your control panel may be limited.
Jun 3, 02:05 EDT

Jun 2, 2020

Maintenance of the data processing line for WebAnalytics

Completed - The scheduled maintenance has been completed.
Jun 2, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 04:01 EDT

Scheduled - During the course of maintenance work, there may be a delay in updating your data when you call up the daily web statistics. Other selection options such as last week or last month are not affected by this.
May 28, 07:48 EDT

Jun 1, 2020

No incidents reported.

May 31, 2020

SAP system maintenance

Completed - The scheduled maintenance has been completed.
May 31, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 00:00 EDT

Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
May 29, 12:54 EDT

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.