All Systems Operational
Control Panel Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Email Archiving Operational
Office Operational
Microsoft 365 Operational
HiDrive Operational
G Suite Operational
OX App Suite Operational
Managed Nextcloud Operational
Mail System and Delivery Operational
Sending Emails Operational
Receiving Emails Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder and Hosting Operational
MyWebsite (ordered after 09/06/2017) Operational
Web Hosting Operational
Managed Cloud Hosting Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Servers Operational
Dedicated Server Operational
Cloud Server Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
eCommerce Operational
Online Store Operational
Contract Management Operational
Contract Activation Operational
Order Page Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2021
Completed - The scheduled maintenance has been completed.
Sep 19, 03:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 EDT
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. Furthermore, our Customer Service might also not be able to answer all questions related to your account. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Sep 17, 04:57 EDT
Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Completed - The scheduled maintenance has been completed.
Sep 14, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:00 EDT
Scheduled - We will be performing maintenance on our Cloud Backup product. During this period, you will not be able to login to the management console. Scheduled Backups will not experience any interruptions.
Sep 10, 06:34 EDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Resolved - The systems are stable and all services are functioning normally again.
Sep 10, 17:21 EDT
Identified - Some customers may face issues while using their Cloud Server
Sep 10, 16:47 EDT
Sep 9, 2021
Resolved - This incident has been resolved.
Sep 9, 03:37 EDT
Update - We are continuing to work on a fix for this issue.
Sep 8, 05:21 EDT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Sep 6, 11:03 EDT
Update - An update is scheduled on Monday, September 6.
Sep 2, 05:50 EDT
Identified - Multiple features are currently not displayed or don´t function properly in Google Chrome and Microsoft Edge. Mozilla Firefox and Opera are not affected and work properly.
Sep 2, 05:31 EDT
Sep 8, 2021
Sep 7, 2021

No incidents reported.

Sep 6, 2021
Sep 5, 2021

No incidents reported.