All Systems Operational

IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Operational
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Operational
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
Nextcloud Workspace Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
AI Tools Operational
AI Receptionist Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 22, 2026

Disruption in several Control Panel areas
Resolved - The issue has been resolved.
Oct 22, 12:12 EDT
Investigating - During this time, configurations in some areas of your control panel may be limited.
Oct 22, 10:03 EDT
Disruption in several Control Panel areas
Resolved - The issue has been resolved.
Oct 22, 07:06 EDT
Investigating - During this time, configurations in some areas of your control panel may be limited.
Oct 22, 06:27 EDT
Security maintenance: Short interruptions possible on PHP-based services
Resolved - Websites and hosting at IONOS are protected.
Two critical vulnerabilities in the PHP core were disclosed yesterday. Attackers could exploit them to run their own code on a website and gain access to customer data. PHP installations worldwide are affected, regardless of hosting provider. On October 21, 2026, the PHP project released security updates to fix these vulnerabilities.


At IONOS, PHP is used by services including Web Hosting, Managed WordPress, MyWebsite 8, Managed Nextcloud and HiDrive Next. IONOS already rolled out the official updates across all platforms it operates itself. Customers do not need to take any action. Anyone running PHP themselves—for example, on a VPS or dedicated server—should install the update for the [latest PHP version](http://www.php.net) immediately.


IONOS implemented additional protective measures before the updates were released. Its hosting platforms use customized PHP configurations and active firewall rules to block suspicious requests and reduce risk. However, only the official update can permanently fix the vulnerabilities.
Beware of phishing: Fraudsters often exploit vulnerabilities like these in phishing attempts, sending fake emails to obtain login credentials. IONOS advises customers not to click links in emails referring to the PHP vulnerabilities or enter their login details.


Further information regarding the security vulnerability can be found at https://www.ionos.com/newsroom/news/php-vulnerabilities-websites-hosted-by-ionos-are-protected/
Oct 22, 06:10 EDT
Monitoring - The systems are stable and all services are functioning normally again.
Further information regarding the security vulnerability can be found at https://www.ionos.com/newsroom/news/php-vulnerabilities-websites-hosted-by-ionos-are-protected/
Oct 22, 03:45 EDT
Update - The Website Builder and IONOS Control Panel systems are stable and all services are functioning normally again.
Oct 22, 03:12 EDT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Oct 22, 00:51 EDT
Update - We are continuing to work on restoring these features (services).
Oct 21, 17:03 EDT
Update - We will post an update as soon as new information becomes available.
Oct 21, 11:55 EDT
Identified - What’s happening?
A critical security gap has been found in PHP, a technology used by many websites and web applications worldwide. The PHP developers and national security authorities have issued urgent warnings and recommend installing the security update immediately, as attacks are expected within hours.
To protect you and your data, we’re installing the security update across our systems right now. We expect to be finished within the next 24 hours.

What does this mean for you?
While we update our systems, some websites and services may be slow or briefly unavailable. We’re taking this step to protect you.

If you run a self-managed application, for example on a VPS or Bare Metal Server, please install the PHP security update as soon as possible to protect your systems. You can find more information here: https://www.php.net/

Thank you for your patience and understanding.
Oct 21, 11:31 EDT

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Limited functionality of Support Tools
Resolved - The issue has been resolved.
Oct 14, 04:05 EDT
Identified - Due to a technical issue with our Support Tools, our Customer Service Team may not be able to answer all questions related to your account.
Oct 14, 03:52 EDT

Oct 13, 2026

Access to Webspace Explorer may not be possible
Resolved - The issue has been resolved.
Oct 13, 10:32 EDT
Identified - We are currently investigating an issue that may affect some customers when accessing their Webspace Explorer.
Oct 13, 07:48 EDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Some websites may be inaccessible
Resolved - The issue has been resolved.
Oct 9, 10:14 EDT
Identified - Some customers may be experiencing issues accessing their websites.
Oct 9, 08:04 EDT
Sending Messages Through MyWebsite is Currently Unavailable
Resolved - The issue has been resolved.
Oct 9, 10:03 EDT
Update - We have found the cause for the disruption and are working on resolving it.
Oct 9, 04:03 EDT
Update - We are still working on resolving this issue. More information will follow soon.
Oct 9, 01:16 EDT
Update - Our technicians are currently working on resolving this issue.
Oct 8, 16:50 EDT
Identified - Due to a technical issue, all functionalities for sending e-mails (e.g. contact form, booking press) of our MyWebsite Now products are currently unavailable. We apologize for any inconvenience caused.
Oct 8, 11:55 EDT

Oct 8, 2026

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