Update - We have eliminated the disruption for some of those affected.
May 08, 2026 - 02:17 EDT
Update - We are addressing the issue as quickly as possible. Thank you for your patience and understanding.
May 08, 2026 - 01:50 EDT
Update - A fix for the issue is currently being implemented. We will keep you updated on our progress.
May 08, 2026 - 00:26 EDT
Update - Our team is continuing to work on this issue. Our apologies for the inconvenience caused.
May 07, 2026 - 22:43 EDT
Update - We have found the cause for the disruption and are working on resolving it.
May 07, 2026 - 21:29 EDT
Update - We are still working on resolving this issue. More information will follow soon.
May 07, 2026 - 20:42 EDT
Update - We are still working on resolving the technical issue. Thank you for your patience and understanding.
May 07, 2026 - 19:20 EDT
Identified - Some customers may face issues while using their Wordpress Hosting.
May 07, 2026 - 17:16 EDT
IONOS Operational
IONOS Login Operational
IONOS Control Panel Operational
IONOS Order Page Operational
IONOS Help Center Operational
Email Operational
Webmail Operational
Microsoft Exchange Operational
Sending Emails Operational
Receiving Emails Operational
IONOS email migration Operational
Mail client Operational
Office Operational
Microsoft 365 Operational
Google Workspace Operational
OX App Suite Operational
Online Storage & Backup Operational
Email Archiving Operational
HiDrive Operational
MyDefender Operational
Domains Operational
DNS Operational
Registry Interface Operational
SSL Operational
Website Builder Operational
MyWebsite (ordered after 09/06/2017) Operational
MyWebsite (ordered before 09/06/2017) Operational
MyWebsite NOW Operational
Website Builder Operational
Hosting Degraded Performance
Web Hosting Operational
Web Hosting Windows Operational
Wordpress Hosting Degraded Performance
Wordpress Pro Operational
Deploy Now Operational
Server & Cloud Operational
Managed Dedicated Server Operational
Dedicated Server Operational
Cloud Server Operational
Virtual Server Operational
VPS Operational
Cloud Backup Operational
Cloud Panel Operational
eCommerce Operational
Online Store Operational
Online Marketing Operational
ListLocal Operational
RankingCoach Operational
E-Mail Marketing Operational
SEM Service Operational
SiteAnalytics Operational
Contract Management Operational
Contract Activation Operational
Cancellation Service Operational
Billing Service Operational
Customer Service Operational
Customer Hotline Operational
Support Tool Operational
AI Tools Operational
AI Receptionist Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance on Database Systems May 10, 2026 16:30-21:00 EDT

Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out
- Some customers may be unable to view their invoice in the Control Panel

Additionally, our Customer Service Team may not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.

Posted on May 07, 2026 - 11:31 EDT
May 8, 2026

Unresolved incident: WordPress Accessibility Issues.

May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026
Resolved - The issue has been resolved.
May 5, 19:56 EDT
Monitoring - We are monitoring the situation to ensure that the issue does not reoccur.
May 5, 19:15 EDT
Identified - Some customers may be experiencing issues sending E-mails.
May 5, 14:22 EDT
Resolved - The issue has been resolved.
May 5, 11:16 EDT
Update - We have eliminated the disruption for almost everyone affected.
May 5, 08:41 EDT
Update - Our team is continuing to work on this issue. Thank you for your patience.
May 5, 03:29 EDT
Update - We are still working on resolving the technical issue. Thank you for your patience.
May 4, 13:37 EDT
Identified - Due to a technical disruption, some customers may face issues with their VPS.
May 4, 09:14 EDT
Resolved - The issue has been resolved.
May 5, 06:14 EDT
Identified - Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.
May 5, 05:59 EDT
May 4, 2026
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Resolved - The issue has been resolved.
Apr 29, 13:16 EDT
Identified - During this time, configurations in some areas of your control panel may be limited.
Apr 29, 12:49 EDT
Apr 28, 2026
Resolved - The issue has been resolved.
Apr 28, 17:49 EDT
Identified - We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
Apr 28, 16:26 EDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.