All Systems Operational
Control Panel   Operational
Email & Office Operational
Webmail   Operational
Office 365   Operational
HiDrive   Operational
Online Accounting   Operational
Mail System and Delivery Operational
Sending Emails   Operational
Receiving Emails   Operational
Domains Operational
DNS   Operational
Registry Interface   Operational
Website Builder and Hosting Operational
MyWebsite   Operational
Web Hosting   Operational
Managed Cloud Hosting   Operational
Servers Operational
Dedicated Server   Operational
Cloud Server   Operational
Online Marketing Operational
ListLocal   Operational
RankingCoach   Operational
E-Mail Marketing   Operational
SEM Service   Operational
Contract Management Operational
Contract Activation   Operational
Order Page   Operational
Cancellation Service   Operational
Billing Service   Operational
eCommerce Operational
Online Store   Operational
Customer Service Operational
Customer Hotline   Operational
Support Tool   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2019

No incidents reported today.

Jan 21, 2019
Resolved - This incident has been resolved.
Jan 21, 13:14 EST
Identified - We are investigating reports of an issue with the Control Panel.
Jan 21, 12:19 EST
Jan 20, 2019
Completed - The scheduled maintenance has been completed.
Jan 20, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 16:30 EST
Scheduled - Please be aware that we will be performing maintenance on our database systems.

The following services and functions may be unavailable:

- Ordering Mail Business and Mail Basic product
- Ordering MyWebsite product and the Edit functionality is partly disrupted
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Jan 18, 11:49 EST
Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019
Resolved - The issue has been resolved.
Jan 17, 09:31 EST
Identified - Access to [Domains] in the 1&1 Control Panel is temporarily restricted.
Jan 17, 08:22 EST
Jan 16, 2019

No incidents reported.

Jan 15, 2019
Completed - The scheduled maintenance has been completed.
Jan 15, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:30 EST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to access your billing information through your Control Panel. We apologize for any inconvenience this may cause you.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.

Thank you for your understanding.
Jan 15, 13:15 EST
Completed - The scheduled maintenance has been completed.
Jan 15, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 EST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able to update your payment details or perform payment retries

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.
Jan 11, 06:53 EST
Completed - The scheduled maintenance has been completed.
Jan 15, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 EST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, you will not be able order new products or services, either request upgrades or downgrades in your contract.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.
Jan 11, 06:52 EST
Completed - The scheduled maintenance has been completed.
Jan 15, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 EST
Scheduled - In order to assure that you can always safely use our services, we regularly perform system maintenance work.

During this time, we will not be able to access our billing systems so we can’t perform payment update or retries; besides this, we will not be able to perform new orders in your behalf.

Of course, we will try to keep downtime to a minimum and once the upgrade is complete, all services will be restored.
Jan 11, 06:50 EST
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.