ionos.com Status

All Systems Operational

Control Panel Operational

Email & Office Operational

Webmail Operational

Office 365 Operational

HiDrive Operational

Online Accounting Operational

Microsoft Exchange Operational

Mail System and Delivery Operational

Sending Emails Operational

Receiving Emails Operational

Domains Operational

DNS Operational

Registry Interface Operational

SSL Operational

Website Builder and Hosting Operational

MyWebsite (ordered after 09/06/2017) Operational

Web Hosting Operational

Managed Cloud Hosting Operational

MyWebsite (ordered before 09/06/2017) Operational

Servers Operational

Dedicated Server Operational

Cloud Server Operational

Online Marketing Operational

ListLocal Operational

RankingCoach Operational

E-Mail Marketing Operational

SEM Service Operational

Contract Management Operational

Contract Activation Operational

Order Page Operational

Cancellation Service Operational

Billing Service Operational

eCommerce Operational

Online Store Operational

Customer Service Operational

Customer Hotline Operational

Support Tool Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2019

No incidents reported today.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

Incident Report

Resolved - The systems are stable and all services are functioning normally again.
Apr 16, 15:12 EDT

Identified - Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Apr 16, 14:35 EDT

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

Planned Maintenance by SSL Partner DigiCert

Completed - The scheduled maintenance has been completed.
Apr 6, 22:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 10:30 EDT

Scheduled - Please be aware that our SSL certificates Partner DigiCert will be performing a planned maintenance on their platforms during {April 6th 10:30 AM - 22:30 PM EDT}.

The following services may be unavailable:
- Activating and configuring SSL certificates
- SSL checker service

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible.

We apologize for any inconvenience this may cause.
Apr 1, 13:19 EDT

Apr 5, 2019

Incident Report

Resolved - The issue has been resolved. Our apologies for the inconvenience caused.
Apr 5, 04:33 EDT

Update - We are continuing to work on restoring these features (services).
Apr 4, 18:52 EDT

Update - We are still working on resolving the technical issue.
Apr 4, 16:54 EDT

Identified - Some customers may be experiencing issues accessing their websites.
Apr 4, 15:05 EDT