Incident Report

Incident Report for ionos.com

Resolved

The issue has been resolved.

Posted Mar 16, 2022 - 16:15 EDT

Update

Currently there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.com/ . Due to the increased number of users, it may be necessary to reload the webmail during use.

Posted Mar 16, 2022 - 15:37 EDT

Update

We are currently working on resolving the technical disruption. We will have an update for you shortly.

Posted Mar 16, 2022 - 12:55 EDT

Update

We have found the cause for the disruption and are working on resolving it.

Posted Mar 16, 2022 - 10:38 EDT

Identified

Some customers may be experiencing difficulties setting up their account in a mail client.

Posted Mar 16, 2022 - 09:54 EDT

This incident affected: Email (Webmail).