Maintenance on Database Systems
Scheduled Maintenance Report for ionos.com
Completed
The scheduled maintenance has been completed.
Posted Nov 17, 2019 - 21:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 17, 2019 - 16:30 EST
Scheduled
Please be aware that we will be performing maintenance on our database systems. The following services and functions may be unavailable:
- Ordering Mail Business and Mail Basic product
- Ordering MyWebsite product and the Edit functionality is partly disrupted
- Purchased products maybe delayed during setup
- Updating customer data in the Control Panel and communication email for some Control Panel actions may not be sent out

Furthermore, our Customer Service might also not be able to answer all questions related to your account.

All systems will be available to you as usual when the maintenance is completed, however temporary downtime is possible. We apologize for any inconvenience this may cause.
Posted Nov 14, 2019 - 12:22 EST
This scheduled maintenance affected: Contract Management (Contract Activation), Control Panel, Website Builder and Hosting (MyWebsite (ordered after 09/06/2017), MyWebsite (ordered before 09/06/2017)), and Customer Service (Support Tool).