Support Hotline cannot be reached
Incident Report for
The issue has been resolved.
Posted Oct 16, 2019 - 17:36 EDT
We have found the cause for the disruption and are working on resolving it.
Posted Oct 16, 2019 - 14:28 EDT
An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at
Posted Oct 16, 2019 - 13:04 EDT
This incident affected: Customer Service (Customer Hotline).