Unable to update payment method
Incident
Report for ionos.com
Resolved
The systems are stable and all services are functioning normally again.
Update
We have found the cause for the disruption and are working on resolving it.
Identified
Some customers may not be able to update their payment method. We apologize for any inconvenience this may cause you.
This incident affected: Customer Service (Support Tool) and Contract Management (Billing Service).