Greater hold time in our Hotline

Incident Report for ionos.com

Resolved

The issue has been resolved.
Posted Apr 28, 2025 - 17:12 EDT

Identified

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@ionos.com
Posted Apr 28, 2025 - 15:39 EDT
This incident affected: Customer Service (Customer Hotline).