Long waiting times for our Hotline

Incident Report for ionos.com

Resolved

The issue has been resolved.
Posted Nov 12, 2023 - 13:29 EST

Identified

An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Posted Nov 12, 2023 - 12:50 EST
This incident affected: Customer Service (Customer Hotline).