Limited functionality of product MyWebsite Now

Incident Report for ionos.com

Resolved

The issue has been resolved.

Posted Nov 09, 2023 - 10:19 EST

Update

We are still working on resolving the technical issue. During this period, it will not be possible to use the MyWebsite product editor.

Posted Nov 09, 2023 - 06:43 EST

Update

We have successfully minimized the disruption and are working to completely resolve it as soon as possible.

Posted Nov 09, 2023 - 03:08 EST

Update

We are still working on resolving the technical issue. Thank you for your patience.

Posted Nov 08, 2023 - 13:57 EST

Update

We are continuing to work on restoring these features (services).

Posted Nov 08, 2023 - 11:53 EST

Identified

Some customers may face issues while using their MyWebsite product. During this period, it will not be possible to use the MyWebsite product editor. Websites are inaccessible.

Posted Nov 08, 2023 - 10:15 EST

This incident affected: Website Builder and Hosting (MyWebsite NOW).