Incident Report

Incident Report for ionos.com

Resolved

The issue has been resolved.

Posted Mar 17, 2022 - 17:43 EDT

Update

We have eliminated the disruption for almost everyone affected.

Posted Mar 17, 2022 - 09:13 EDT

Update

Our team is continuing to work on this issue. Thank you for your patience.

Posted Mar 17, 2022 - 07:39 EDT

Identified

We are still working on resolving the technical issue. Thank you for your patience.

Posted Mar 17, 2022 - 06:32 EDT

Monitoring

We are monitoring the situation to ensure that the issue does not reoccur.

Posted Mar 17, 2022 - 04:47 EDT

Update

We have eliminated the disruption for almost everyone affected.

Posted Mar 17, 2022 - 04:24 EDT

Update

We are currently working on resolving the technical disruption. We will have an update for you shortly.

Posted Mar 17, 2022 - 04:00 EDT

Identified

Currently there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.com/ . Due to the increased number of users, it may be necessary to reload the webmail during use.

Posted Mar 17, 2022 - 03:02 EDT

This incident affected: Email (Webmail).