Support Hotline cannot be reached

Incident Report for ionos.com

Resolved

The issue has been resolved.

Posted Jun 19, 2019 - 02:53 EDT

Identified

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at support@1and1.com

Posted Jun 19, 2019 - 02:31 EDT

This incident affected: Customer Service (Customer Hotline).