Technical issues in our email systems
Incident Report for ionos.com
Resolved
The issue has been resolved.
Posted Sep 01, 2023 - 15:01 EDT
Monitoring
We have successfully minimized the disruption and are working to completely resolve it as soon as possible
Posted Sep 01, 2023 - 09:07 EDT
Identified
Our team is continuing to work on this issue. Our apologies for the inconvenience caused.
Posted Sep 01, 2023 - 07:07 EDT
Monitoring
We have eliminated the disruption for almost everyone affected.
Posted Sep 01, 2023 - 02:37 EDT
Investigating
Currently, there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.com
Posted Aug 31, 2023 - 17:01 EDT
Monitoring
We are monitoring the situation to ensure that the issue does not reoccur.
Posted Aug 31, 2023 - 15:29 EDT
Update
We are still working on resolving this issue. More information will follow soon.
Posted Aug 31, 2023 - 14:47 EDT
Identified
Currently, there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.com/ . Due to the increased number of users, it may be necessary to reload the webmail during use.
Posted Aug 31, 2023 - 13:13 EDT