Long waiting times for our Hotline

Incident Report for ionos.com

Resolved

The issue has been resolved.
Posted Dec 29, 2023 - 15:50 EST

Identified

Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.

Additionally, our Customer Service may not be able to answer all questions related to your account.
Posted Dec 29, 2023 - 14:40 EST
This incident affected: Customer Service (Customer Hotline, Support Tool).