Greater hold time in our Hotline
Incident Report for
This incident has been resolved.
Posted Aug 23, 2021 - 07:44 EDT
An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Please reach our customer care unit via e-mail at
Posted Aug 20, 2021 - 12:45 EDT
This incident affected: Customer Service (Customer Hotline).