Limited functionality of product MyWebsite

Incident Report for ionos.com

Resolved

The issue has been resolved.
Posted May 27, 2025 - 12:45 EDT

Update

We are continuing to work on restoring these features (services).
Posted May 27, 2025 - 11:31 EDT

Update

Our technicians are currently working on resolving this issue.
Posted May 27, 2025 - 10:53 EDT

Identified

Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor.
The online websites that have already been created will not be affected. We apologize for any inconvenience this may cause.
Posted May 27, 2025 - 10:37 EDT
This incident affected: eCommerce (Online Store) and Website Builder (MyWebsite NOW).