Incident Report

Incident Report for ionos.com

Resolved

The issue has been resolved.

Posted Jul 08, 2019 - 07:58 EDT

Update

Due to a technical disruption, recent purchases of products may be delayed during setup.

Posted Jul 08, 2019 - 04:27 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 08, 2019 - 02:31 EDT

Identified

We are experiencing an issue with our Contract Tool. In urgent cases please contact Customer Care via 1-877-300-8316 to finalize the cancellation.

We are experiencing technical issues with placing orders.

Posted Jul 08, 2019 - 02:01 EDT

This incident affected: IONOS (IONOS Order Page) and Contract Management (Cancellation Service).