Greater hold time in our Hotline

Incident Report for ionos.com

Resolved

This incident has been resolved.
Posted Jan 19, 2026 - 06:36 EST

Update

Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.
Posted Jan 19, 2026 - 05:40 EST

Identified

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Posted Jan 19, 2026 - 04:42 EST
This incident affected: Customer Service (Customer Hotline).