Incident Report for Customer Service Support Tool

Incident Report for ionos.com

Resolved

The systems are stable and all services are functioning normally again.
Posted Sep 21, 2026 - 16:19 EDT

Update

We are still working on resolving the technical issue.
Posted Sep 21, 2026 - 08:32 EDT

Identified

Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
Posted Sep 21, 2026 - 07:39 EDT
This incident affected: Customer Service (Support Tool).